Anzeyo Shropshire

Over 10 years’ experience in Information Technology field, 8 years as a section leader sergeant in the Georgia Army National Guard, to include overseeing telecommunications (Active Directory (AD)), radio, satellite, digital, voice, (GPS) in which I received awards for team achievement and leadership. Top Secret security clearance.                 

                                      

Certifications

Security+ Certified ce A+ Certified ce OSHA Certified   Harris Radio Certified

Warfighter Information Network-Tactical Certified Defense Advanced GPS Receiver Certified     Microsoft Office Suit

 

Technical Skills

Operating Systems: Windows XP, Vista, 7, 8, 8.1, Server 2003/2008, Linux,

Hardware: PC_Based Desktops, Laptops, PC(assembly and repair) Printers, Scanners, peripheral's, PDAs             

Networking: Cisco Routers and Switches, VPN,  Network Cabling, Fiber Cabling, Local Area Networks, Wireless Area Networks, Cloud Storage , TCP/IP

Applications/Tools: Active Directory, MS Office, Microsoft office suit, Exchange Server, Microsoft Outlook, Firewalls, Network Security,

Experience

Technician Refresh Team Apex/HP, Atlanta Ga                                       6/29/2015 – Present

Travel from and to Military posts to upgrade user computers by installing new computer equipment, and migrating data to the new machines via shared drive or other media. Update and install software, troubleshoot TCP/IP settings, reimage computers, restore user profile, troubleshoot applications such as Java, Office products such as Microsoft Office Outlook, Microsoft Word, Fix user login errors, Drivers for peripherals, repair and replace computer hardware, add and remove user profiles from the military domain

 

Technician Team Lead, KFORCE /HP (contract) Atlanta Ga  4/29/2015 – 5/30/2015

Install, upgrade and troubleshoot Atlanta Public School Internet. Troubleshoot configure Cisco switches and switch configurations, troubleshoot TCP/IT settings, configure HP switches to replace Cisco Switches, inventory computers, and  replace fiber with copper wire connections within the Atlanta Public School systems.

 

Network Security Analyst, Triple-I/NSSplus – Smyrna, GA 9/25/2014 – 11/18/2014

Provided real time detection and reaction for information security incidents within organization enterprise; Analyzed, interpreted and evaluated threats, risks and vulnerabilities affection various vendors; Monitored and reported system networks, and sites using solarwind, and Changegear ticket tracker system.

·   Chosen to lead the morning briefings to keep upper management abreast of events/outages.  

Used putty to check network traffic on circuits, switches, and other infrastructures to check the  network traffic, and top talkers on customer/vender infrastructure.

·   Provided support in the detection, response, mitigation and reporting of cyber threats and attacks.

 

Technical Support, Augusta Staffing – Augusta, GA4/15/2014 - 7/16/2014

Advance troubleshooting and resolution of various internet, networking, VOIP, and telephony applications; Used Computer systems to identify, research and resolve customer issues; Troubleshot all Knology services to include video, internet, and telephone; Utilized troubleshooting techniques and/or remote access to resolve customer issues.

 

IT Support (FT), GA National Guard – Marietta, GA4/27/2013 – 8/31/2013

Provided IT support for the Georgia National Guard Data Processing Information (DPI); Assisted with user accounts with Active Directory (AD), and network system maintenance for the state; Assisted with Data Processing and management; Upgraded and installed servers for coop and active sites; Ran Daily data backups using tapes and cloud storage; Ran payment for Data Processing Installation department using Linux.

 

Information Management (FT), GA National Guard – Columbus, GA 4/22/2010 – 10/30/2012

Managed the network for a 300-man element with Active Directory (AD); Troubleshot network connections such as printers, VPN connections, random email errors, email setup, password lockouts, BlackBerry’s, and computer connectivity for over 215 personnel; Assigned and programmed government issued cell phones for the Warrior Training Center command; Monitored and repaired Dell computer; Monitored and administrated the Warrior Training Center SharePoint website with elevated privileges on the Warrior Training Center local domain.

·   Created user accounts for over 160 WTC soldier’s and civilian’s with Active Directory (AD) on the Ft Benning Network

·   Was awarded an Army Achievement Medal (AAM) for and outstanding job, and achievements as the Information Management Officer (IMO) for the warrior training center

 

Communications Section Leader (FT) GA National Guard – Forrest Park, GA 9/11/2007–10/20/2013

Supervised the Communication section overseeing 15 soldiers.

·   Monitor and manage the Georgia National Network using Active Directory  via satellite through fiber connection

·   Ran the first successful communications convoy in years within the company

·   Monitored the battalion, assuring the Communication-Expo of 01/2009 was successful

·   Managed and repaired Dell computers for 100 soldiers

·   Successfully managed communications with the Command Post Node and successful radio with limited resources during Tactical Operations Command (TOC) operation at Catoosa GA’s drill training

·   Sept up and maintain Cisco Call Manager, routers and switches

·   Assisted in the initial creation and setup of the battalions first Language lab via network setup and internet access  

Alabama State University – Montgomery, AL 2001-2003

Earned 34 credits; concentration in Computer Science

 

Ft Gordon Signal School – Augusta, GA, 2007

Information System Specialist, 18 weeks